PRIVACY POLICY

At UK Vapor World, your privacy matters to us. This Privacy Policy explains how we collect, use, and share your Personal Information when you visit or make a purchase from our website.

When you browse our site, we automatically collect certain device information, including your web browser type, IP address, time zone, and cookie data. This helps us optimise site performance, improve user experience, and carry out analytics.

When you place an order, we collect information such as your name, billing and shipping addresses, payment details, email address, and phone number. We use this Order Information to process transactions, arrange delivery, provide customer support, and communicate with you about your purchases or account.

We share your Personal Information with trusted third-party service providers, including Shopify, payment gateways, and shipping partners, to operate our store efficiently and fulfil orders. We may also disclose information where required by law or to protect our legal rights.

Our website is intended for adults only. We do not knowingly collect Personal Information from individuals under 18 years of age.

To help deliver relevant content and advertising, we may work with advertising partners such as Google and Facebook. You can opt out of targeted advertising using their respective platforms.

We process Personal Information in accordance with GDPR lawful bases, including your consent, performance of a contract, legal obligations, and our legitimate business interests—always ensuring your rights and freedoms are respected.

If you are located in the EEA or California, you have the right to access, correct, update, or request deletion of your Personal Information. To exercise these rights, please contact us using the details below.

Cookies are used to enhance your browsing experience. You can manage cookie preferences through your browser settings, although disabling cookies may affect site functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

For questions, concerns, or requests relating to your Personal Information, please contact us by email or post. If you are unhappy with our response, you also have the right to lodge a complaint with your local data protection authority.

At UK Vapor World, protecting your privacy is central to our mission of providing a safe, secure, and reliable online shopping experience.